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User instructions

Our charge points are simple to operate.

The top ‘traffic light’ (system check) should be green. If it is red, there is a fault. Call 02393 190339 and ask for the helpline.CityEV_Circular_25.08.16_V2

To start charging, plug your charging cable into the charge point and wait for the middle light to turn amber.

Then tap your key fob or credit/debit card to authorise. When the middle light turns green, the car will start to charge.

The bottom light (charge status) light will flash amber during charging. When it turns green, your vehicle is fully charged.

To end the charging session, swipe your key fob or remove the charging cable.

Helpline number: 02393 190339