CityEV Street Units – How to start and stop your charging session

  1. When the top light (system check) is steady green, the charge point is ready to use; flashing green indicates no service.
  2. Plug your charging cable into the charge point, you can use any standard electric vehicle charging cable, the bottom light will turn amber to indicate a connection to your vehicle.
  3. On contactless units you may use contactless payment, wait for the middle light to turn amber then swipe slowly your credit/debit card to authorise and start, wait for authorisation, green, can take 30 seconds or so.
  4. CityEV & partner EVOpencard units have a QR and NFC label to operate, or load the app if you do not have it on your device.
  5. The charge status light (bottom) will pulse amber during charging.
  6. When the charge status (bottom) light turns green your vehicle is fully charged.
  7. Unplug your car to end the session: detach the car end of the cable first.

Those charge points that accept contactless payment and have a black contactless swipe reader on the front panel. The minimum contactless charge is £1 (including VAT), roughly equates to 3kw of power. If a card is declined, wait for the unit to reset (top light is steady green) and use an app to pay for your session instead. Contactless card minimum payment £1.00, please take care to ensure you stay sufficient time to take up this charge.

*** Note that in order to assist banks with credit and debit card fraud detection contactless charge points may pre-authorise £15/£30, …. THIS IS NOT A CHARGE, it is a test for card validity only and will not be debited, ….. depending on the bank/card this may be seen of your statement but is a card test only ***

Android version 3.4.3 was released 25/08/23 – supports variable tariffs, (where implemented) & intermittent connection bug fixed.

iOS version 3.8.8 for Apple was released 10/09/23 – supports variable tariffs, (where implimented) & bug for QR codes on IOS

!! It is essential to ensure you are using the latest version for feature compatibility !!

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