Known service status for street units:
02/09/23 – Declined payments on contactless units – Intermittent issues with payment declines; being investigated in conjunction with payment providers 09/22 – all networks, impacted by intermittent connection with telco network (resolved by network but still some connection issues noted, declining).
Customers advised many contactless units may be working via app, where provided, as routed via alternative payment providers, where available and contactless is declined, try an app payment.
11/09/23 – Continuing, as above telco and payment clearing system being extensively investigated, some contactless terminals declining payments, in that instance, drivers should use the app, is not affected, to be updated ASAP.
13/09/23 – resolved, a failed security update within the payment service provider has been updated for normal service.
– LB Barnet
Operational with CityEV and partner EVopencard app, & contactless (70 plus charge points) fully operational
09/22 – LB Southwark
Operational with CityEV – EVopencard app with QR and NFC
09/22 – Brighton & Hove
New Blue! units installed with EB Go app, (200+ charge point operational), additional units being rolled out 2022
09/22 – Portsmouth
Operational, free to use – plus 60 EVopencard & partners, new Joju charge points installed – EVopencard app with QR and NFC, CityEV and Surecharge EVopencard apps
09/22 – Reading
Operational – JoJu Charging EVopencard app with QR and NFC, CityEV and Surecharge EVopencard apps
09/22 – Royal Borough of Kingston upon Thames – installed with some units testing – Surecharge EVopencard app with QR and NFC, CityEV EVopencard app
09/22 – LB Hounslow – installed with some units testing – Surecharge EVopencard app with QR and NFC, CityEV EVopencard app
09/22 – LB Merton – installed with some units testing – Surecharge EVopencard app with QR and NFC, CityEV EVopencard app
09/22 – Hampshire County Council – Winchester City – JoJu Charging EVopencard app with QR and NFC, CityEV EVopencard app
09/22 – Hampshire County Council – Eastleigh – JoJu Charging EVopencard app with QR and NFC, CityEV EVopencard app
09/22 – Wirral Council – installed with some units testing – free to use
09/22 – LB Hammersmith & Fulham – Surecharge EVopencard app with QR and NFC, CityEV EVopencard app, additional units being added
Contactless card minimum payment £1.00, please take care to ensure you stay sufficient time to take up this charge
